Charter Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.5
- Return Policy4.0
- Customer Service4.5
- Shipping & Delivery4.5
Recent Customer Reviews (6)
Erlene Pritchard
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Paula Arce
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Toby Chambers
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Carmelia Purvis
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Christine Stec
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Wanda Loftis
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Charter Pricing
Spectrum Internet (500 Mbps bundled)
$30 per month
Spectrum Internet Gig (bundled)
$40 per month
Spectrum Internet Premier
$50/month
Spectrum Internet Gig + WiFi
$70/month
Payment Methods
Accepted Payment Options:
Prices for items on Charter.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Charter credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Charter Pros & Cons
Pros
1
Broadband Expansion: Charter is focusing on expanding its broadband services, including rural initiatives, which positions it well for future growth.
2
Strategic Partnerships: The company has effective strategic partnerships and product expansion strategies, contributing to its strong business portfolio and cash flow.
3
Customer Growth: Charter has seen positive customer growth in Internet and mobile lines, indicating a stable customer base.
CONS
1
Customer Service Issues: Many customers have reported poor customer service experiences, including long wait times, unhelpful representatives, and difficulty in resolving issues.
2
High Bills and Poor Service: Customers have complained about increasing bills and poor service quality, including frequent outages and equipment issues.
3
Debt and Interest Expenses: Charter has high debt levels and associated interest expenses, which can impact its financial health and valuation.
4
Limited Customer Satisfaction: Charter Communications has a low customer satisfaction rating, with many customers expressing dissatisfaction with their services.
Charter Features and Benefits
Features
Guaranteed Pricing
Spectrum offers guaranteed pricing for up to three years with no annual contracts
Internet Speeds
Starting speed for Spectrum Internet is 500 Mbps, available for $30 per month when bundled with two lines of Spectrum’s fastest Mobile and/or Video services
Bundle Pricing
Spectrum Internet Gig starts at $40 per month when bundled with two lines of Spectrum’s fastest Mobile and/or Video services
Taxes and Fees
Taxes and fees are included in the pricing for all mobile and internet services, excluding California and Texas customers
Customer Commitment
Promises reliable service, transparent pricing, and exceptional support, backed by money-back guarantees
Spectrum Internet Premier
Up to 500 Mbps, $50/month for 1 year, free modem, no data caps
Spectrum Internet Gig + WiFi
Up to 1 Gbps, $70/month for 1 year, free modem, no data caps
Spectrum Business Internet
Starting at 200 Mbps, ideal for small businesses and retail stores
Spectrum Business Internet Gig
Up to 1 Gbps, suitable for large businesses and tech companies
No Data Caps
Enjoy unlimited internet usage without worrying about data limits or overage fees
Free Modem
Includes a complimentary modem with internet plans, saving customers the expense of buying or renting one
Wide Availability
Offers high-speed internet services across much of the United States, including urban and suburban areas
Bundle Options
Provides bundles combining internet, TV, and phone services, making it convenient and cost-effective
Customer Service Commitment
Promises of reliable service, exceptional support, and money-back guarantees
Digital Customer Service
My Spectrum App allows customers to manage accounts, pay bills, and troubleshoot issues; highest-rated support app in the U.S.
Broadband Expansion
Focusing on expanding broadband services, including rural initiatives, positioning it well for future growth
Strategic Partnerships
Effective strategic partnerships and product expansion strategies contributing to strong business portfolio and cash flow
Customer Growth
Positive customer growth in Internet and mobile lines, indicating a stable customer base